Contact
   
     

GENERAL OPERATING CONDTIONS

General operating conditions prescribed for VGT-Broker. The set of rules and authorizations according to which VGT-Broker operates.

1. General Provisions

1.1. The brokerage house VGT-Broker provides the following services to its clients:
• Takes clients’ orders to buy or sell securities and executes those orders on the stock exchange or some other regulated market on behalf of the clients.
• Manages accounts of dematerialized securities.
• Ensures the first listing of shares without obligation of redemption
• Transactions dealing with the IPO (initial public offer of shares)
• Transactions dealing with takeover of companies
• Informs clients about conditions on the securities market.

1.2. The basis for realization of a transaction with securities by the brokerage house are the clients’ orders to purchase or sell securities, which are entered into the Book of Orders. The orders can deal with transactions on the stock exchange or some other orderly public market, or they can be related to transfer of ownership of securities. Received orders, amendments to orders and camcellations of orders are entered into the Book of Orders in chronological order and they are executed in the same order.

1.3. The brokerage house keeps the Book of Orders, which is to say it keeps records of orders and securities transactions in line with the regulations on securities trading and internal regulations on keeping the Book of Orders. At a client’s request, s/he is given insight into the records related to her/his transactions.

1.4. The brokerage house charges a commission for service provided to clients in accordance with the price list of the firm. The price list is a part of the General Operation Conditions. The price list and General Operating Conditions are presented to clients for examination at the brokerage house’s office or at some other place where an order to purchase or sell securities was received.

1.5. Prior to receiving the first order to buy or sell securities on behalf of a client, information about the client is entered into a computer data base. Information about clients, their property and records are considered a business secret. Access to, as well as ways of handling, the data considered to be business secret are provided for by internal company regulations on business secrets.

1.6. The General Operating Conditions are presented to clients for examination prior to signing the general brokerage agreement and they are available to clients at the brokerage house’s offices at any given moment. The clients are informed beforehand about any amendments to the General Operating Conditions.


2. Stock Exchange Transactions

2.1 The stock exchange brokerage services include taking investors’ orders to buy or sell securities and execution of those orders on behalf of the client on stock exchange or some other orderly public market, with a suitable commission being charged for the executed services.

2.2 Prior to taking the first order to buy or sell securities from the 2.1 herein, the client has to sign a written general brokerage agreement with the brokerage house.

2.3 In order to sign the general brokerage agreement, the client is bound to provide the following personal information:

• Name and surname, or company name if the client is a legal entity;
• Residential address, or address of the head office;
• Personal identification number if the client is an individual person, or company identification number if the client is a legal entity;
• Number of bank account into which the brokerage house will make payments;

The client extends guarantees for accuracy and truthfulness of the provided data herein. Should a client refuse to provide any of the data herein, the brokerage house is entitled to refuse signing a general brokerage agreement with that client. If the brokerage house decides to sign a general brokerage agreement regardless of incomplete data, the client will be fully responsible for all possible consequences resulting from the incomplete data.

2.4 After signing the general brokerage agreement and prior to taking the first order to buy or sell securities, the brokerage house opens a trading account with the Register of Securities on behalf of the client.

2.5 Clients can place an order for purchase or sale of securities in the following ways:

• In person;
• In written form (by post, e-mail or fax);
• By telephone;

In case that a client issues an order by telephone, the brokerage house is entitled to demand from him/her to subsequently confirm the order in written form. In case of client being a legal entity, the brokerage house can take an order only from the person designated as the contact person by the client, or from a person with general authorization to represent the client.

2.6 Clients can issue the following orders to the brokerage house:

• Market order;
• Limited order;
• Discretionary order;

In case of the market order, clients do not set limitations on execution of purchase or sale orders. Instead, the order is executed in accordance with the current conditions on the securities market.

In case of the limited order, clients set some limitations on execution of the order, mostly regarding lowest or highest price and time frame for execution of the order.

In case of the discretionary order, the brokerage house is given authority to execute the order at the moment they deem, on basis of their assessment of the conditions on the market, to be the most favorable moment to realize the best interests of the client.

Should the brokerage house refuse to execute a client’s order, it is bound to promptly inform the client about such proceedings as well as to provide arguments for refusing to execute the order.


2.7 Obligatory elements to be included in an order to purchase securities:

• Company name and address of the brokerage house;
• Name and surname, address and number of ID card if the client is an individual person, or name and surname, address and number of ID card of the person authorized to sign orders to buy or sell securities on behalf of a legal entity;
• The client's code, allocated by the brokerage house after signing of the general brokerage agreement;
• Date and time of reception of the order, file number of the order;
• Number of the client's trading account at the Register of Securities, if the client has opened the account;
• Indication on which stock exchange or other orderly public market the order is to be executed;
• Identification sign of the securities valid at a stock exchange or some other orderly public market on which the securities are traded;
• The amount of securities to be purchased;
• Conditions for execution of the order in terms of time frame, quantity and price limitations;
• Indication of the amount or percentage of the commission charged by the brokerage house, as well as an indication of the overall costs of order execution;
• Indication of risks in securities transactions and a statement that it is impossible to guarantee in any way that securities purchased by a client will bring him/her any profits;
• Signature of the client, signature of the person authorized by the brokerage house to take orders as well as signature of the person authorized by the brokerage house to control the order;

Obligatory elements to be included in an order to sell securities:

• Company name and address of the brokerage house;
• Name and surname, address and number of ID card if the client is an individual person, or name and surname, address and number of ID card of the person authorized to sign orders to buy or sell securities on behalf of a legal entity;
• The client's code, allocated by the brokerage house after signing of the general brokerage agreement;
• Date and time of reception of the order, file number of the order;
• Number of the client's trading account at the Register of Securities
• Indication on which stock exchange or other orderly public market the order is to be executed;
• Identification sign of the securities valid at a stock exchange or some other orderly public market on which the securities are traded;
• The amount of securities to be sold;
• Conditions for execution of the order in terms of time frame, quantity and price limitations;
• Indication of the amount or percentage of the commission charged by the brokerage house, as well as a statement of the overall costs of order execution;
• Indication of risks in securities transactions and a statement that it is impossible to guarantee in any way that securities purchased by a client will bring him/her any profits;
• Signature of the client, signature of the person authorized by the brokerage house to take orders as well as signature of the person authorized by the brokerage house to control the order;

2.8. All the abovementioned orders can also be: all or none orders, time-restricted orders, open orders and value orders.


2.9. It is considered that an order to sell securities on a regulated public market also includes order to transfer the ownership of the securities from the client’s account.

2.10. The brokerage house forwards to the client, at his/her request, all the available information about securities and about the general conditions on the securities market. The client can shape his order on basis of information received from the brokerage house. The brokerage house must not advise clients. Investing in securities carries a certain amount of risk. The client has to be aware of that as well as of the fact that in case of losses, which are due to volatility or some other factors affecting the market, the brokerage house does not take any responsibilities for consequences of client’s decisions.

The orders to purchase or sell securities will be executed, in terms of time frame, quantity and price limitations, in line with requests made by the owner of securities and pursuant to regulations prescribed by stock exchange or some other orderly public market.

2.10. Once the client issues an order to buy securities, he/she has to pay the brokerage house 100 % of the advance payment. The brokerage house can, taking into consideration long-term business relations with a client, intensity of transactions with that client, his/her financial stability and other reasons, opt to ask for a lower advance payment from that particular client.

2.11. Once the client issues an order to sell securities, it has to be made sure that the securities that are subject of the transaction are listed on the client’s account opened with the Register of Securities.

2.12. The client's order is considered to be received once the client provides all the data needed to execute the order and when all the conditions laid out in the items 2.10. and 2.11. herein are met.

2.13. The client can change his/her order only in case the order has not been executed or it is possible to prevent its execution. If the client changes the price or quantity of securities from the order already placed with the brokerage house, then the newly-named quantity and price are considered to be a new order. The order is considered changed only when the change has been confirmed by the brokerage house and entered into the Book of Orders.

2.14. Clients will be informed about risks of trading with securities, and they will be made aware of impossibility to guarantee that the securities purchased by them will bring them any profits.

2.15. The brokerage house is entitled to refuse to take a client’s order in the following cases:
• If the client – in case of a purchase order – fails to meet the requirements from the item 2.10. herein within agreed deadline,
• If the client – in case of a sale order – fails to meet the requirements from the item 2.11. herein within agreed deadline,
• If the client’s order could result in conflict of interests between the client and the brokerage house

2.16. The client can revoke or withdraw his/her order only in case that it has not been executed yet or it is possible to prevent its execution. The order is considered revoked/withdrawn only when the revocation is confirmed by the brokerage house and entered into the Book of Orders.

Received orders, amendments to the orders and revocations/withdrawal of the orders are entered into the Book of Orders in chronological order and are executed according to the order of entering.

2.17. The brokerage house keeps the Book of Orders as well as records of all transactions with securities pursuant to the internal regulations on keeping the Book of Orders. At a client’s request, the brokerage house is bound to provide a client with an insight into the records related to his/her transactions.

The Book of Orders has to include:

• Date ant time and the way in which the order was taken
• Name and address of the client, with the name and surname of the authorized person who issued the order if the client is a legal entity, or name and surname and personal identification number if the client is an individual person.
• Identification label of the securities the order refers to,
• Instructions for execution of the order: price, price limitations, and the time of expiry of the order.
• Statement that the client has kept the right to cancel the order as well as the cancellation deadline,
• Date, time and method of order execution,
• Minimum, maximum or the exact number of securities being purchased or sold,
• Instructions about the method of execution for each individual order in terms of time frame of execution and quantity restrictions

It is not allowed to change the data entered into the Book of Orders.

The Securities Commission may prescribe additional obligatory elements to be included into the Book of Orders.

2.18. Upon receiving an order, the brokerage house sends a reception confirmation to the client on the following workday. The brokerage house will send the same confirmation to the client only upon receiving instructions to amend or withdraw the order. If the client does not take any actions on the following workday upon receiving the reception confirmation, the brokerage house will take it as a sign that all the data included in the reception confirmation are accurate.

Order Execution

2.18. The brokerage house executes the clients’ orders to buy or sell securities by following instructions from the order. The brokerage house executes the clients’ orders to buy or sell securities on a regulated market.

2.19. The brokerage house executes the clients’ orders to buy or sell securities in accordance with the chronological order of reception of orders. Regardless of the provision from the previous sentence, the brokerage house executes a discretionary order at the moment it deems to be the most favorable to realize the best interests of the client.

2.20. When it receives several orders to buy or sell securities under the same conditions, the brokerage house is entitled to execute those orders simultaneously.

2.21. The brokerage house calculates the amount of its commissions in accordance with its commission tariff which was approved by a decision of the Securities Commission of the Federation of Bosnia and Herzegovina no. 04-19—476/01 from the 28th day of February 2002.

Fulfilling the Obligations from the Order

2.22. The brokerage house ensures that ownership of the securities purchased on a regulated market on behalf of the client in line with the purchase order is transferred to the client’s account opened with the Register of Securities within seven days upon executing the order.

2.23. The client has to settle all financial liabilities with the brokerage house for purchase of securities on the first workday following the execution of the purchase order. The liabilities have to be settled as provided for by the item 2.25. herein.

2.24. The brokerage house settles its financial liabilities towards the client after executing an order to sell securities within seven days after the day of execution.

2.25. The client settles his/her financial liabilities with the brokerage house either by making a payment into the brokerage house’s account no. 199-047-00043791-89 at ABS-Banka d.d. Sarajevo, branch office in Visoko, or by making a cash payment at the brokerage house’s teller counter.

2.26. If a client fails to settle all financial liabilities with the brokerage house after execution of a purchase order, the brokerage house is entitled to mortgage the securities that have been the subject of the transaction. The brokerage house is bound to inform the client about the executed transaction and transaction costs on the first workday following the execution of the transaction.

2.27. The communication between the Register of Securities and the brokerage house will be maintained either in person or in written form (fax, e-mail, post service or some other appropriate written form).

3. Final Provisions

3.1. Any amendments to the General Operating Conditions are subject to previous approval of the Securities Commission and are adopted according to the same procedure as the General Operating Conditions were. The brokerage house informs the client about the amendments to the General Operation Conditions in the same way it informed them about the operating conditions. The client is entitled to be given the General Operating Conditions for examination at any given moment.

3.2. All cases that are not described and provided for by the General Operating Conditions are a matter of agreement between the client and the brokerage house, and are regulated by the stock exchange customs and codes as well as by the relevant laws. All disputes arising between the client and the brokerage house which are not settled by a mutual agreement fall under jurisdiction of the relevant Municipal Court in Visoko.

3.3. The Securities Commission of the Federation of Bosnia and Herzegovina approved the General Operating Conditions and the price list of the brokerage house with the decision no. 04-19-476/01 from the 28th day of February 20002.

3.4. The General Operating Conditions of the brokerage house were approved and certified by the management of the brokerage house with the decision adopted by the manager of the brokerage house no. 00-02-01 from the 2nd day of January 2002.

3.5. The General Operating Conditions come into force at the moment they are approved by the Securities Commission of the Federation of Bosnia and Herzegovina.


Home  |  Latest reports from stock exchange  |  Trading process

FAQ  |  Operating conditions |  Price List

Contact 

Site designed by Visions.NET

 

WORLDWIDE STOCK EXCHANGE MARKETS